True Growth Celebrations LLC
Digital Refund Policy
True Growth Celebrations LLC offers refunds for digital courses, course bundles and downloadable guides under this policy. It does not govern separately contracted staffing, event services or physical merchandise.
Effective October 24, 2026
14-day refund period
You may request a full refund for a digital purchase within 14 calendar days of the order date if you are not satisfied. Starting lessons or downloading the buyer PDF does not by itself exclude you from this refund period. Applicable statutory consumer rights and the payment provider’s buyer protections remain unaffected.
How to request a refund
For Paddle-processed orders, visit paddle.net to request a refund. You can also use our Contact page or call +1 (888) 949-9605 with your order reference, purchase date and account email. Do not send card numbers or passwords. Paddle handles the payment refund under its Refund Policy; processing and bank posting times may vary.
What happens to purchased access
A verified full refund ends future access to the refunded course or bundle and future downloads of the refunded guide. Unrelated purchases and separately assigned employee training are preserved. Files already downloaded cannot be recalled. A refund request alone is not a completed refund; access changes follow confirmed refund processing.
Event services and physical merchandise
Digital purchases are not subject to event deposits or event cancellation forfeitures. For event bookings, consult your signed agreement and the separate Event Cancellation Policy. Physical merchandise uses the return conditions provided with its merchandise checkout; this digital policy does not change those conditions.
Seller and support
True Growth Celebrations LLC, 1337 W 43rd St, Ste B #2015, Houston, TX 77018. Phone: +1 (888) 949-9605. These terms do not limit any non-waivable legal right to a refund, remedy or complaint.